Q. I didn’t change the network with the Bridge and made a direct deposit to the KSTADIUM Wallet. Can I find the KOK I accidentally deposited?
KSTADIUM APP uses the Groundchain network, so please convert the network of KOK by using the bridge when sending KOK of Ethereum network. Due to the nature of digital assets, recovery is not possible in case of incorrect deposit. If you make a mistake, you can’t find KOK, so it is recommended to test conversion with a small amount of KOK first. Also, even if the wallet address format of KOK and Ethereum is the same, they do not use the same blockchain network, so please check the network type.
Q. What is the Bridge and what for do we use it?
It is a service that allows for asset transfers between two different chains. Since the existing KOK uses the Ethereum network, it needs to be transferred to the K STADIUM network.
Q. Is there a mobile version of the Bridge?
Currently, only the web (PC) versions is supported. It is recommended to connect to the PC version of Chrome.
Q. I need to connect my wallet to the bridge. Which wallet should I use?
Currently, Bridge supports metamasks. Please use the extended version of Chrome Metamask.
Q. I can’t see KOK in Metamask token list, how can I add KOK?
Add contract address at the add tokens in Metamask. Refer to the Use Bridgefor the detailed information.
If an error occurs when adding contract address, please add token by referring to the image below in the coinmarketcap.
Q. What are the From chain and To chain? What does it mean to have to connect both?
Bridge is a transport program for using assets on other networks in the K STADIUM network. The From chain is the Ethereum chain from which assets are transferred, and the To chain is the K STADIUM chain to which assets are transferred. Both chains need to be connected in order for assets to be transferred.
Q. The bridge is still in transfer. Did the transfer fail?
The transfer takes more than 5 minutes depending on the network environment. Please do not leave the page and wait. If the transfer fails, you can go to the History page and proceed with the refund.
Q. What kind of fee is incurred when using the bridge?
Metamask 1st: Sign approval to allow smart contract to use tokens to complete the requested transaction, incurring a small Ethereum fee.
Metamask 2nd: When contract is created, requests approval is processed and a small Ethereum fee is incurred.
KSATDIUM Wallet: Tax and bridge fee equal to 0.1% of the KOK you send will be incurred. (If you enter KOK Amount as Max, the amount corresponding to the fee will be excluded and entered.)
Q. Where do I approve the transaction?
If the Metamask is connected, it will proceed through the Metamask, and if the K STADIUM Wallet is connected, a button in the bridge web will be created separately.
Q. I clicked the confirm transaction button, but the transmission failed. Will I still be able to get a refund?
If problems such as timeout or transmission failure occur in the To wallet, you can get a refund through the Refund button.
Q. The window was accidentally closed during the process. How do I check the progress?
You can check the history page for in-progress or completion history.
Q. Where can I find the address of the To wallet?
The To wallet address is automatically entered in the Destination item. If you want to check it separately, you can check it through the linked Metamask or K STADIUM app.
Q. I chose to send the full amount, but the transmission failed. What's the cause?
Please enter the amount excluding the fee and try again.
Q. I’d like to convert large amount. In this case, Is it still recommended to use Bridge service?
We’re now offering separate converting service for cases which exceed 20,000 KOK
Please inquire through K STADIUM Help Center, Submit request section with request type Bridge large amount conversion.
Q. The KSTADIUM Wallet is automatically connected to the To Chain. Can’t I connect to another Wallet?
K STADIUM Wallet provides a function that automatically links once connected wallets for your convenience. If you reconnect to the bridge after a certain period of time or use the disconnection function at the top right, you can connect a new wallet. However, KSTADIUM makes it a rule to provide one account per person, so please avoid using the bridge with another person’s account.